Have you ever wondered how to change your cleaning business into a success, even though you know you’ve made some mistakes…? If you’re anything like most people, you may scroll through your Facebook or Linked In newsfeed and marvel at how amazing and successful everyone is – all the good news they share, the awards, […]
7 Cleaning Client On Boarding Mistakes (That Ruin Relationships Before They Start)
In the ferociously competitive cleaning industry it can be difficult to make a new sale, and you did it – congratulations… you just won another new client – great work! However….. Signed contracts (actually, I don’t like using that term – can we go with ‘paperwork’ instead?) are only half of the cleaning business puzzle, […]
8 Tips on How to Make Your Boss (and team) Respect You
What are the 8 Tips on How to Make Your Boss (and team) Respect You? Now before you start thinking… “you can’t make people respect you – respect is earned” (which it most definitely is and I wholeheartedly agree with you), hear me out for a minute… As a cleaning business coach, one of the […]
What Do Complaints Mean To A Cleaning Business?
Have you built up enough ‘satisfaction-equity’ with your clients? Today’s video may be the most important cleaning industry tip and concept you’ll hear – especially if you’re striving for happiness in your business. And it’s all about complaints. Most of us in the cleaning industry deal with complaints from time to time, and let’s […]
Are You Committed To Your Cleaning Business?
Are You Committed To Your Cleaning Business? If you head is nodding yes, you’re going to love today’s video episode.. And honestly… Even if you feel pretty darn good about your attitude to your cleaning business, there’s always a next level to reach for. I mean, I’m a business owner and I coach business owners […]
The Motivation Secrets of 5 Successful Entrepreneurs (and how you can be more like them…)
Finding Motivation From the Most Motivated… I get it. In the cleaning business, Monday’s can be tough. Really tough. Complaints, issues, staff who didn’t clean over the weekend (but were supposed to..)… Monday’s can be manic when you’re a cleaning business owner. So today, I want to share advice from 5 of the world’s top […]
5 Keys to Successful Leadership (According to Richard Branson)
Richard Branson knows how to lead Sir Richard Branson, needs absolutely no introduction. Philanthropic billionaire, and entrepreneurial genius, he makes more in a week than most people would make in a lifetime. In addition to earning that much through his entrepreneurial ventures, he has also given more than most people will earn in a lifetime […]
You’re the cleaning business boss. So what’s your plan?
There’s nothing like running your own cleaning business. You: make the decisions drive the actions that bring value to your customers reap the rewards of ownership You are also the only one who loses sleep over the profit/loss statement. But you don’t have to go it alone. This isn’t rocket science. Two things are required […]
What’s Your Cleaning Business Story?
Every cleaning business tells a story. It might begin as an outline or idea at first. It could be passed down through generations, or purchased as franchise. Regardless of how it starts, your cleaning business embodies your deeply held hopes and aspirations for the future. The highs and lows, setbacks and disappointments, reversals and triumphs […]