So, you’ve landed a new cleaning client, they’ve signed the paperwork, and everyone’s ready to start that lovely new cleaning job. Are you missing one crucial piece of the sales puzzle? Do you know how to onboard new cleaning clients for a more profitable cleaning business? Why Is Good On-Boarding So Important? In the […]
9 Word Email That Will Get Your Phone Ringing With New Clients Today
Ah, customers. For some of us in the cleaning industry, attracting new customers is what we do day in and day out. For others the fear of trying to attract new customers can feel SO big and SO crushing that it shuts us down completely from actually doing any prospecting at all. Prospecting, whether by […]
5 Top-Secret Questions You Need To Ask Your Prospects – How To Grow My Cleaning Company
I was on an interview recently, and asked what my top 3 Secrets To Grow Your Cleaning Business in 2017 were (you can checkout that interview I did with Joshua Latimer here) and I thought…hmmm “That would make a great post for this week….” because as we get into the year, the better equipped we are with […]
How To Change Your Cleaning Business into a Success (Even If You’ve Made Some Mistakes)
Have you ever wondered how to change your cleaning business into a success, even though you know you’ve made some mistakes…? If you’re anything like most people, you may scroll through your Facebook or Linked In newsfeed and marvel at how amazing and successful everyone is – all the good news they share, the awards, […]
The 10 Best Podcasts & Resources for Cleaning Business Owners
The 10 Best Podcasts & Resources for Cleaning Business Owners When I was starting out in the cleaning business, all I wanted to do was find other (more successful) cleaning business owners…. it would have been awesome to have had a list of the 10 best podcasts and resources for cleaning business owners back then […]
7 Cleaning Client On Boarding Mistakes (That Ruin Relationships Before They Start)
In the ferociously competitive cleaning industry it can be difficult to make a new sale, and you did it – congratulations… you just won another new client – great work! However….. Signed contracts (actually, I don’t like using that term – can we go with ‘paperwork’ instead?) are only half of the cleaning business puzzle, […]
How to Hire & Retain the Best Cleaning Employees
You’re a diligent boss who’s careful to hire the ‘standouts’….but you’re finding it challenging to say the least, to get the right applicants to even show up for an interview, much less be a great fit for your cleaning business. You hope they’ll stick around so that you can continue to provide superior service to […]
The Secret Behind All Great Cleaning Businesses
What’s the secret behind all great cleaning businesses? The great cleaning businesses have multiple attributes that create their success – they work with a cleaning business coach, they have great people in their Organization, they’re passionate about serving their clients, and they’re dedicated to having outstanding systems and processes. All of these are very high […]
8 Tips on How to Make Your Boss (and team) Respect You
What are the 8 Tips on How to Make Your Boss (and team) Respect You? Now before you start thinking… “you can’t make people respect you – respect is earned” (which it most definitely is and I wholeheartedly agree with you), hear me out for a minute… As a cleaning business coach, one of the […]
Your Customers are BORED
Your Customers are BORED More specifically they are likely bored when they hear from you on social media.. ESPECIALLY, if you are posting about before and after toilet shots, or floor shots…. sorry to everyone out there in ‘cleaning business owner land’, but, [SHOUTING:] No-one cares! It’s the same ol’ same for most cleaning businesses, […]