Ah, customers. For some of us in the cleaning industry, attracting new customers is what we do day in and day out. For others the fear of trying to attract new customers can feel SO big and SO crushing that it shuts us down completely from actually doing any prospecting at all. Prospecting, whether by […]
5 Top Cleaning Industry Events You Should Attend in 2017
It’s one of my favorite things to do… Attend cleaning industry events – either conferences or exhibitions and literally surround myself with people who are passionate about the same things as me – entrepreneurship, marketing, their businesses and of course, cleaning.. As far as I’m concerned, attending industry events are a must do if […]
How To Change Your Cleaning Business into a Success (Even If You’ve Made Some Mistakes)
Have you ever wondered how to change your cleaning business into a success, even though you know you’ve made some mistakes…? If you’re anything like most people, you may scroll through your Facebook or Linked In newsfeed and marvel at how amazing and successful everyone is – all the good news they share, the awards, […]
The 10 Best Podcasts & Resources for Cleaning Business Owners
The 10 Best Podcasts & Resources for Cleaning Business Owners When I was starting out in the cleaning business, all I wanted to do was find other (more successful) cleaning business owners…. it would have been awesome to have had a list of the 10 best podcasts and resources for cleaning business owners back then […]
7 Cleaning Client On Boarding Mistakes (That Ruin Relationships Before They Start)
In the ferociously competitive cleaning industry it can be difficult to make a new sale, and you did it – congratulations… you just won another new client – great work! However….. Signed contracts (actually, I don’t like using that term – can we go with ‘paperwork’ instead?) are only half of the cleaning business puzzle, […]
How to Hire & Retain the Best Cleaning Employees
You’re a diligent boss who’s careful to hire the ‘standouts’….but you’re finding it challenging to say the least, to get the right applicants to even show up for an interview, much less be a great fit for your cleaning business. You hope they’ll stick around so that you can continue to provide superior service to […]
The Secret Behind All Great Cleaning Businesses
What’s the secret behind all great cleaning businesses? The great cleaning businesses have multiple attributes that create their success – they work with a cleaning business coach, they have great people in their Organization, they’re passionate about serving their clients, and they’re dedicated to having outstanding systems and processes. All of these are very high […]
How to Manage a Cleaning Team (so it takes up less of your time)…
How to Manage a Cleaning Team (so it takes up less of your time)… If you’re a cleaning business owner, I’m sure you’ve wondered how to manage a cleaning team more effectively, so that it takes up less of your time… right? It’s one of the most common things I hear from time poor cleaning […]
How to Recruit the Best Cleaning Staff for Your Cleaning Business
How To Recruit The Best Cleaning Staff for Your Cleaning Business… Could it be true that nobody wants a part time cleaning job in your town? I was the keynote speaker at a big cleaning industry trade event last week, and one of the recurring questions I had was ‘how can I recruit the best […]
3 Costly Mistakes Cleaning Business Owners Make in Sales Conversations
If you’re a cleaning business owner, or you’re involved in the sales process for a cleaning business, the whole point of your sales and marketing is twofold; to fill your calendar with loads of appointments with your prospective clients and win more clients. BUT, here’s the thing. If you can have a conversation with your prospective […]
