It’s one of my favorite things to do… Attend cleaning industry events – either conferences or exhibitions and literally surround myself with people who are passionate about the same things as me – entrepreneurship, marketing, their businesses and of course, cleaning.. As far as I’m concerned, attending industry events are a must do if […]
5 Top-Secret Questions You Need To Ask Your Prospects – How To Grow My Cleaning Company
I was on an interview recently, and asked what my top 3 Secrets To Grow Your Cleaning Business in 2017 were (you can checkout that interview I did with Joshua Latimer here) and I thought…hmmm “That would make a great post for this week….” because as we get into the year, the better equipped we are with […]
How to Hire & Retain the Best Cleaning Employees
You’re a diligent boss who’s careful to hire the ‘standouts’….but you’re finding it challenging to say the least, to get the right applicants to even show up for an interview, much less be a great fit for your cleaning business. You hope they’ll stick around so that you can continue to provide superior service to […]
8 Tips on How to Make Your Boss (and team) Respect You
What are the 8 Tips on How to Make Your Boss (and team) Respect You? Now before you start thinking… “you can’t make people respect you – respect is earned” (which it most definitely is and I wholeheartedly agree with you), hear me out for a minute… As a cleaning business coach, one of the […]
5 key points every cleaning business should know before marketing online
What are the 5 key points every cleaning business should know before marketing online? If you’re running or own a cleaning business, one of the most important things you need to know is that in today’s economy, you need to stay relevant. Especially when it comes to marketing your cleaning services. Whether your focus […]
How to Manage a Cleaning Team (so it takes up less of your time)…
How to Manage a Cleaning Team (so it takes up less of your time)… If you’re a cleaning business owner, I’m sure you’ve wondered how to manage a cleaning team more effectively, so that it takes up less of your time… right? It’s one of the most common things I hear from time poor cleaning […]
3 Costly Mistakes Cleaning Business Owners Make in Sales Conversations
If you’re a cleaning business owner, or you’re involved in the sales process for a cleaning business, the whole point of your sales and marketing is twofold; to fill your calendar with loads of appointments with your prospective clients and win more clients. BUT, here’s the thing. If you can have a conversation with your prospective […]
Your Customers are BORED
Your Customers are BORED More specifically they are likely bored when they hear from you on social media.. ESPECIALLY, if you are posting about before and after toilet shots, or floor shots…. sorry to everyone out there in ‘cleaning business owner land’, but, [SHOUTING:] No-one cares! It’s the same ol’ same for most cleaning businesses, […]
What Do Complaints Mean To A Cleaning Business?
Have you built up enough ‘satisfaction-equity’ with your clients? Today’s video may be the most important cleaning industry tip and concept you’ll hear – especially if you’re striving for happiness in your business. And it’s all about complaints. Most of us in the cleaning industry deal with complaints from time to time, and let’s […]
Are You Committed To Your Cleaning Business?
Are You Committed To Your Cleaning Business? If you head is nodding yes, you’re going to love today’s video episode.. And honestly… Even if you feel pretty darn good about your attitude to your cleaning business, there’s always a next level to reach for. I mean, I’m a business owner and I coach business owners […]
