So, you’ve landed a new cleaning client, they’ve signed the paperwork, and everyone’s ready to start that lovely new cleaning job. Are you missing one crucial piece of the sales puzzle? Do you know how to onboard new cleaning clients for a more profitable cleaning business? Why Is Good On-Boarding So Important? In the […]
5 Top-Secret Questions You Need To Ask Your Prospects – How To Grow My Cleaning Company
I was on an interview recently, and asked what my top 3 Secrets To Grow Your Cleaning Business in 2017 were (you can checkout that interview I did with Joshua Latimer here) and I thought…hmmm “That would make a great post for this week….” because as we get into the year, the better equipped we are with […]
How To Change Your Cleaning Business into a Success (Even If You’ve Made Some Mistakes)
Have you ever wondered how to change your cleaning business into a success, even though you know you’ve made some mistakes…? If you’re anything like most people, you may scroll through your Facebook or Linked In newsfeed and marvel at how amazing and successful everyone is – all the good news they share, the awards, […]
The 10 Best Podcasts & Resources for Cleaning Business Owners
The 10 Best Podcasts & Resources for Cleaning Business Owners When I was starting out in the cleaning business, all I wanted to do was find other (more successful) cleaning business owners…. it would have been awesome to have had a list of the 10 best podcasts and resources for cleaning business owners back then […]
7 Cleaning Client On Boarding Mistakes (That Ruin Relationships Before They Start)
In the ferociously competitive cleaning industry it can be difficult to make a new sale, and you did it – congratulations… you just won another new client – great work! However….. Signed contracts (actually, I don’t like using that term – can we go with ‘paperwork’ instead?) are only half of the cleaning business puzzle, […]
8 Tips on How to Make Your Boss (and team) Respect You
What are the 8 Tips on How to Make Your Boss (and team) Respect You? Now before you start thinking… “you can’t make people respect you – respect is earned” (which it most definitely is and I wholeheartedly agree with you), hear me out for a minute… As a cleaning business coach, one of the […]
How to Manage a Cleaning Team (so it takes up less of your time)…
How to Manage a Cleaning Team (so it takes up less of your time)… If you’re a cleaning business owner, I’m sure you’ve wondered how to manage a cleaning team more effectively, so that it takes up less of your time… right? It’s one of the most common things I hear from time poor cleaning […]
How to Recruit the Best Cleaning Staff for Your Cleaning Business
How To Recruit The Best Cleaning Staff for Your Cleaning Business… Could it be true that nobody wants a part time cleaning job in your town? I was the keynote speaker at a big cleaning industry trade event last week, and one of the recurring questions I had was ‘how can I recruit the best […]
Your Customers are BORED
Your Customers are BORED More specifically they are likely bored when they hear from you on social media.. ESPECIALLY, if you are posting about before and after toilet shots, or floor shots…. sorry to everyone out there in ‘cleaning business owner land’, but, [SHOUTING:] No-one cares! It’s the same ol’ same for most cleaning businesses, […]
What Do Complaints Mean To A Cleaning Business?
Have you built up enough ‘satisfaction-equity’ with your clients? Today’s video may be the most important cleaning industry tip and concept you’ll hear – especially if you’re striving for happiness in your business. And it’s all about complaints. Most of us in the cleaning industry deal with complaints from time to time, and let’s […]
